Belle Ame Wellness respects your privacy and is committed to protecting the personal information you provide through our website, forms, phone calls, text messages, emails, and other communications.

Belle Ame Wellness is operated by Access Family Care.

Information We Collect

We may collect the following information when you contact us, submit a form, or communicate with us:

• Name
• Phone number
• Email address
• Mailing address
• Service interests
• Appointment or inquiry details
• Communication preferences
• Call consent preferences
• SMS opt-in preferences
• SMS consent records
• Any other information you choose to provide

How We Use Your Information

Belle Ame Wellness may use your information for the following purposes:

• Responding to your inquiry
• Scheduling appointments or consultations
• Providing customer care and follow-up communication
• Sending appointment reminders and service-related messages
• Calling you about your inquiry, appointment, consultation, or service request when call consent is provided
• Improving our website, services, and customer experience
• Maintaining business records
• Complying with legal and regulatory requirements

SMS Opt-In Details

If you provide your phone number and select the SMS consent checkbox on our website form, Belle Ame Wellness, operated by Access Family Care, may send non-marketing text messages to the phone number provided.

Non-marketing messages may include appointment scheduling, service reminders, consultation updates, customer care messages, and follow-up communication related to an existing inquiry.

Message frequency may vary. Message and data rates may apply. You can text HELP for assistance. You can text STOP to opt out of future text messages.

Consent to receive text messages is optional and is not a condition of purchase.

Phone Call Consent

If you provide your phone number and select the call consent checkbox on our website form, Belle Ame Wellness, operated by Access Family Care, may call you about appointment scheduling, service questions, consultations, and follow-up communication.

Consent to receive calls is optional and is not a condition of purchase.

No Sharing of Mobile Information or SMS Consent

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services, such as customer service, communication support, website hosting, CRM management, appointment coordination, or business operations, is permitted only when needed to provide services to Belle Ame Wellness.

All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

SMS opt-in data and consent will not be sold, rented, or shared with third parties for their own marketing or promotional purposes.

How We Share Information

Belle Ame Wellness does not sell your personal information.

We may share information only when necessary with trusted service providers who help us operate our website, communicate with customers, schedule appointments, manage business systems, provide customer service, or comply with legal requirements.

We may also disclose information when required by law, regulation, legal process, or to protect our rights, property, business interests, customers, or users.

Cookie and Tracking Information

Our website may use cookies, analytics tools, tracking pixels, or similar technologies to help improve website performance, understand visitor activity, measure website performance, and improve user experience.

You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Some website features may not function properly if cookies are disabled.

Data Security Practices

We use reasonable administrative, technical, and physical safeguards to help protect personal information from unauthorized access, misuse, loss, disclosure, or alteration.

However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

User Rights and Choices

You may request that we update, correct, or remove your personal information by contacting Belle Ame Wellness through the contact information provided on this website.

You may opt out of SMS messages at any time by texting STOP.

You may request help with SMS messages by texting HELP.

Links to Other Websites

This website may contain links to third-party websites. Belle Ame Wellness is not responsible for the privacy practices, content, or policies of third-party websites.

Children's Privacy

This website is not intended for children under 18 years old. We do not knowingly collect personal information from anyone under 18 years old.

Changes to This Privacy Policy

Belle Ame Wellness may update this Privacy Policy at any time. Updates will be posted on this page with a revised last updated date.

Contact

For questions about this Privacy Policy, please contact Belle Ame Wellness by phone at 407-915-3575 or by mail at 712 W 25th Street, Sanford, FL.